Mobile AppsClient: Creative Infotech Solutions • 2024

Creative Infotech

Name: Pep Software - Head Office
Address: 47, Marappa 1st Street, Main Rd, Surampatty, Erode, Tamil Nadu, 638009, IN
Telephone: +91 98841 41911
Price range: $$

IT infrastructure service management and support ticketing mobile app streamlining engineer dispatch, SLA resolution timelines, and hardware warranty logs.

40%

Faster Ticket Resolution

99.5%

SLA Adherence

4.9/5

Client Satisfaction

Creative Infotech Solutions

The Problem

The Challenge

Enterprise clients needed an instant method to report server room issues and track on-field hardware engineers in real time.

Our Approach

The Solution

Developed an enterprise ticketing app with barcode equipment scanning, live engineer GPS dispatch, digital signature sign-offs, and SLA alerts.

Technologies & Architecture

React NativeTypeScriptPostgreSQLPushKit

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Direct Contact

LocationCoimbatore, Erode

Call Us+91 98841 41911

Email Uscontact@pepsoftwares.com

Response guaranteed within 24 business hours.

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